OBD Modules FAQ

RA Ranger OBD Programmer – Frequently Asked Questions

General

What does the RA Ranger OBD Programmer do?

The RA Ranger OBD Programmer allows you to enable supported vehicle features without using complex programming software such as Forscan. Simply plug the programmer into your vehicle, follow the prompts, and let it complete the programming.


Do I need a laptop or any software?

No. The programmer is completely standalone. No laptop, coding software or technical experience is required.


Is it plug and play?

Yes. Simply connect the programmer to your vehicle's OBD-II port and follow the instructions. The process typically takes only a few minutes.


Is it safe to use?

Yes. The programmer has been specifically designed for supported vehicles and only performs the programming required for the selected feature.


VIN Locking & Returns

Can I return the programmer if I change my mind after plugging it into my vehicle?

No. Once the programmer has been connected to a vehicle it permanently pairs (VIN locks) to that vehicle. It can no longer be sold or used on another vehicle.


Can I use the programmer on multiple vehicles?

No. Each programmer permanently locks to the first vehicle it is connected to.


Can I lend or sell my programmer?

Only if it remains with the vehicle it was originally paired to. It cannot be transferred to another vehicle.


What if I accidentally plug it into the wrong vehicle?

The programmer will permanently pair to that vehicle. Please ensure you are connecting it to the correct vehicle before use.


Will you refund a programmer that has been plugged into a vehicle?

No. Once connected, the programmer becomes VIN locked and cannot be resold.


How are refunds handled?

Refunds will not be processed until the programmer has been returned to us and inspected. We will confirm that it has not been connected to a vehicle before approving any eligible refund.


Restoring Factory Settings

Can I return my vehicle back to factory settings?

Yes. At any time you can reconnect the programmer to the same vehicle and restore the original settings that were backed up when the programmer was first used.


Does the programmer save my original vehicle configuration?

Yes. During the first programming session the device securely stores your original vehicle configuration, allowing supported changes to be reverted later.


Can I use the programmer to restore a vehicle that has already been modified?

Yes.

The primary purpose of the programmer is to add supported features and restore those features back to the original configuration that the programmer recorded.


My vehicle has already been programmed. Can you still help?

Possibly.

A restore-only solution may be available but will require a custom programming plan based on either your original factory configuration (if available) or your vehicle's current configuration.

Please contact us before purchasing.


I've made my own programming changes. What should I do?

We strongly recommend restoring your vehicle back to its original factory configuration before using the RA Ranger OBD Programmer.

This helps ensure the programmer records a known baseline and avoids unexpected programming conflicts.


Logging & Warranty

Does the programmer keep a log?

Yes.

The programmer records important programming events. These logs assist us with troubleshooting and help verify warranty claims where required.


Why does the programmer keep logs?

Logs help diagnose issues, confirm programming activity and protect both the customer and RA Ranger in the event of a warranty claim.


Can the logs tell if the device has been used?

Yes.

The programmer records usage information which allows us to determine whether it has been connected to a vehicle.


Does logging collect my personal information?

No.

The logs only record information relevant to programming and device operation.


Compatibility

Which vehicles are supported?

Each programmer is designed for specific supported vehicle models and model years.

Please check the product page before purchasing.


Will it work on every Ranger or Everest?

No.

Compatibility depends on the model year, trim level and factory equipment. Always check the supported vehicle list.


Will it work if I've fitted aftermarket accessories?

In most cases yes, however certain aftermarket modules or previous vehicle programming may affect operation.


Can I use it on imported vehicles?

Only if that vehicle is listed as supported.


Programming

How long does programming take?

Most programming functions complete within a few minutes.


Can I disconnect the battery during programming?

No.

Do not disconnect the battery or remove the programmer until the programming process has fully completed.


What happens if programming is interrupted?

Simply contact our support team before attempting the process again.


Can I repeatedly turn features on and off?

Yes.

Once paired to your vehicle you can switch supported features on or off as many times as required.


Will the programmer damage my vehicle?

No.

When used as instructed, the programmer only changes supported vehicle configuration settings.


Dealer Visits

Will a dealer software update remove the programmed feature?

It may.

Some dealer software updates overwrite vehicle configuration.

If this occurs, simply reconnect your paired programmer and reapply the feature.


Should I restore my vehicle before taking it to the dealer?

This is entirely your choice. Because the programmer stores your original configuration, you have the option of restoring your vehicle before a dealer visit if you wish.


Ownership

What happens if I sell my vehicle?

We recommend including the programmer with the vehicle.

The new owner can continue using it on that vehicle to enable, disable or restore supported features.


Can I transfer the programmer to my new vehicle?

No.

The programmer permanently remains paired to the original vehicle.


Warranty

What warranty is included?

The programmer includes a 12-month warranty against manufacturing defects.


What isn't covered by warranty?

Warranty does not cover:

  • Physical damage

  • Water damage

  • Incorrect use

  • Unauthorised modifications

  • Damage caused by interrupted programming

  • Use outside the supported vehicle list


What happens if my programmer develops a fault?

Contact RA Ranger with your order details and a description of the issue. Device logs may be reviewed to assist with diagnosis before repair or replacement is approved.


Support

What if I'm unsure whether this programmer is suitable for my vehicle?

Please contact us before purchasing. We'll confirm compatibility and answer any questions before you order.


Can I contact support before using the programmer?

Absolutely. We'd much rather answer your questions beforehand to ensure you purchase the correct programmer for your vehicle.


Can you make custom programming?

In many cases, yes. If you require custom vehicle programming or a factory restore solution, contact us to discuss your requirements. Custom programming plans are assessed on a case-by-case basis.